How to Book LPG Gas Cylinder in India: A Comprehensive Guide
In India, cooking gas cylinders (LPG – Liquefied Petroleum Gas) are an essential household item. With advancements in technology, booking a gas cylinder has become much more convenient than ever before. This guide covers all the methods to book your LPG cylinder from the three major distributors in India: Indane (Indian Oil), HP Gas (Hindustan Petroleum), and Bharat Gas (Bharat Petroleum).
Prerequisites Before Booking
Before attempting to book a refill, ensure you have:
- Your consumer number or LPG ID (found on your gas bill or subscription voucher)
- Registered mobile number linked to your gas connection
- Aadhaar number (for subsidy-linked connections)
Method 1: Booking Through Mobile Apps
Indane Gas
- Download the “Indane Gas – IndianOil” app from Google Play Store or Apple App Store
- Register using your consumer number and registered mobile number
- On the dashboard, select “Book LPG Cylinder”
- Confirm your delivery address
- Submit your booking and note down the reference number
HP Gas
- Download the “HP Gas – HPCL” app
- Complete registration with your consumer details
- Tap on “Book Refill” from the main menu
- Verify your details and confirm the booking
- You’ll receive a confirmation SMS with booking reference
Bharat Gas
- Download the “Bharat Gas” app
- Register your consumer account
- Select “Book Refill” option
- Verify your delivery details
- Submit your request and save the booking reference number
Method 2: Booking Through SMS
For a quick no-internet solution:
Indane Gas
- Type “IOC” followed by your consumer number (e.g., IOC 12345678)
- Send to 7718955555
HP Gas
- Type “HPGAS” followed by your consumer number (e.g., HPGAS 12345678)
- Send to 9222201122
Bharat Gas
- Type “BPCL” followed by your consumer number (e.g., BPCL 12345678)
- Send to 9223112222
Method 3: Booking Through IVRS (Phone Call)
Indane Gas
- Call the 24-hour toll-free number: 1800-233-3555
- Follow the voice prompts and enter your consumer number
- Confirm your booking details as instructed
HP Gas
- Call: 1800-233-3555
- Follow the automated instructions to complete your booking
Bharat Gas
- Call: 1800-224-447
- Follow the IVRS system instructions to book your cylinder
Method 4: Booking Through Websites
Indane Gas
- Visit indianoilindane.co.in
- Login with your credentials
- Select “Booking” from the menu
- Complete the booking process and save your confirmation
HP Gas
- Visit myhpgas.in
- Login to your account
- Select the “Book LPG” option
- Confirm your details and submit
Bharat Gas
- Visit ebharatgas.com
- Login with your registered details
- Click on “Book Refill”
- Complete the booking process
Method 5: Using the Unified Mobile App
The “Umang” app allows booking from all three gas providers:
- Download the Umang app from app stores
- Register and login
- Search for “LPG Services”
- Select your gas provider
- Enter your consumer number and registered mobile number
- Follow the prompts to complete your booking
Method 6: WhatsApp Booking
Indane Gas
- Save 7588888824 as a contact
- Send “Refill” along with your consumer number
HP Gas
- Save 9222201122 as a contact
- Send “Refill” along with your consumer number
Bharat Gas
- Save 1800224344 as a contact
- Send “Refill” along with your consumer number
Tracking Your Gas Cylinder Booking
After booking, you can track your delivery:
- Through the respective gas company’s mobile app under “Track Order”
- By SMS – send “STATUS” followed by your booking reference number to the company’s SMS number
- Through the company’s customer service helpline
- Via the website’s tracking section
Important Tips
- Booking Time: Book your cylinder when you have at least 25-30% gas remaining to avoid running out
- Payment Methods: Most companies now offer advance payment options through their apps
- Subsidies: Ensure your bank account is linked to your LPG ID for subsidy transfers
- Verification: Always verify the delivery person’s identity before accepting delivery
- Safety Check: Request the delivery person to check for leaks if you’re unsure
Conclusion
Booking an LPG cylinder in India has become remarkably convenient with multiple options to suit everyone’s comfort level with technology. Whether you prefer the traditional phone call method or the modern app-based booking, all major gas providers have made the process simple and accessible.
Remember to keep your consumer number and registered mobile number handy for a smooth booking experience. In case of any issues, all three gas providers have dedicated customer service centers to assist you with your booking and delivery concerns.